Our head office will be closed for the Wodonga Gold Cup public holiday on Friday 28 November. For all water or sewerage related emergencies and faults call us (24x7) on 1300 361 644.
We're proud to provide water and sewer services to over 120,000 people in 39 localities across north-east Victoria.
Price Submission
Read our 2026-2031 Price Submission here.
Our performance scorecard
See the results of our annual ESC Outcomes Performance Report here.
What are the Permanent Water Saving Rules?
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Zero tolerance to poor behaviour
We ask that you treat our staff with courtesy and respect. Abuse, aggression or violence towards our team will not be tolerated under any circumstances.
Have Your Say
Share your ideas and stay connected with our projects, plans and customer activities. Help North East Water deliver what's important to you and your community.
North East Water is finalising plans for a new raw water offtake in Mount Beauty to ensure a secure and reliable drinking water supply for the town and surrounding communities.
The North East Water First Nations Art Prize has returned for 2025, with this year’s collection now on display at the Burraja Cultural Centre on Gateway Island, Wodonga.
North East Water is pleased to announce the appointment of two new Directors to its Board, following an independent Selection Panel process.
As the warmer months approach, North East Water has analysed weekly water usage across its service region — and the results show significant differences between towns.
North East Water says recent rainfall has provided relief for many water storages across the region, however Bright remains a key area of concern.
North East Water is proud to announce that as of 1 July 2025, the organisation now sources 100% of its electricity from renewable resources, including wind, solar and battery storage.